Privacy Policy
This privacy policy outlines how Candyspinz collects, uses, stores, and protects your personal information when you access and play our online slot game. We are committed to maintaining the confidentiality and security of your data in accordance with applicable privacy legislation in New Zealand, including the Privacy Act 2020. By using Candyspinz, you acknowledge that you have read and understood the terms set out in this privacy policy and consent to the collection and use of your information as described herein.
Information Collection and Usage
When you register an account or interact with Candyspinz, we collect various types of personal information necessary to provide our gaming services. This includes your name, date of birth, email address, residential address, telephone number, and payment details. We also automatically gather technical data such as your IP address, device information, browser type, operating system, and gameplay statistics. This information enables us to verify your identity, process transactions, comply with legal obligations including age verification requirements, prevent fraudulent activity, and enhance your overall gaming experience. We collect data through direct registration forms, cookies and similar tracking technologies, payment processors, and your interactions with our platform. All information collected serves legitimate business purposes related to operating Candyspinz and ensuring safe gaming practices for all users.
Data Protection and Security
Candyspinz implements industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. We employ encryption technology for all data transmissions, secure socket layer (SSL) protocols for financial transactions, regular security audits and vulnerability assessments, restricted access controls limiting employee access to personal data, and secure servers hosted in certified data centres. Your payment information is processed through PCI-DSS compliant payment gateways, and we never store complete credit card details on our systems. Despite our security efforts, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately if you suspect any unauthorised access to your account.
Information Sharing and Disclosure
Candyspinz respects your privacy and does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with specific entities under certain circumstances to facilitate our operations and meet legal requirements. The following table outlines the categories of recipients and purposes for data sharing:
| Recipient Category | Purpose | Data Shared |
|---|---|---|
| Payment Processors | Transaction processing and fraud prevention | Name, payment details, transaction amounts |
| Regulatory Bodies | Compliance with gambling regulations | Identity verification data, gameplay records |
| Technical Service Providers | Platform maintenance and hosting | Technical data, usage statistics |
| Legal Authorities | Response to lawful requests and court orders | Any relevant personal information |
| Identity Verification Services | Age and identity confirmation | Name, date of birth, address, identification documents |
We ensure all third-party service providers are bound by confidentiality obligations and process your data only as instructed. In the event of a business transfer, merger, or acquisition, your information may be transferred to the new entity, and you will be notified of any such change in ownership.
Your Privacy Rights and Data Retention
Under New Zealand privacy legislation, you possess specific rights regarding your personal information held by Candyspinz. You have the right to access your personal data and request a copy of the information we hold about you, correct or update inaccurate or incomplete information, request deletion of your personal data subject to legal retention obligations, object to certain processing activities including direct marketing, restrict processing of your data under specific circumstances, and lodge a complaint with the Privacy Commissioner if you believe your privacy has been breached. To exercise any of these rights, contact our privacy officer through the designated channels provided on our platform. We will respond to your request within 20 working days as required by law. Candyspinz retains your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy and comply with legal obligations. Account information is retained for the duration of your active account plus seven years following account closure to meet regulatory requirements for gambling operators. Transaction records are maintained for seven years for financial reporting and audit purposes. Marketing communications data is kept until you withdraw consent or close your account. Technical logs and gameplay data are stored for three years for security and safe gaming monitoring. Once the retention period expires, we securely delete or anonymise your personal information in accordance with our data disposal procedures.
Cookies and Tracking Technologies
Candyspinz uses cookies and similar tracking technologies to enhance functionality, analyse usage patterns, and personalise your gaming experience. Cookies are small text files stored on your device that help us remember your preferences and authenticate your sessions. We use essential cookies required for basic platform functionality and security, performance cookies to analyse how users interact with Candyspinz, and functional cookies to remember your settings and preferences. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit functionality and prevent access to specific features of Candyspinz. Our platform may contain links to third-party websites or services that have their own privacy policies. We are not responsible for the privacy practices of external sites and encourage you to review their policies before providing any personal information. This Candyspinz privacy policy applies solely to information collected through our platform and does not extend to third-party services, even if accessed through our site. We reserve the right to update this privacy policy periodically to reflect changes in our practices, legal requirements, or operational needs. Material changes will be communicated through email notification to registered users or prominent notice on our platform at least 30 days before the changes take effect. Continued use of Candyspinz following policy updates constitutes acceptance of the revised terms. The current version is dated and available on our website, and we encourage regular review to stay informed about how we protect your information and maintain safe gaming standards.